Shipping:
We generally ship within 1 to 3 business days of receiving payment for your order.
Please be aware that we have the right to choose and the determine the shipping method that will best suit our customers’ needs. We may ship out your item via UPS ground, USPS, or FedEx. Thank you for your understanding.
Once your order has been processed for shipment, you will receive a ship confirmation email containing your tracking number. This email is a confirmation that your order has been released to the shipping company and is no longer in our warehouse.
Returns:
S.J. Jablonski and Associates will gladly accept the return of any item purchased from us for 30 days from the purchase date, provided the item is still in its original packaging and in the same condition as when we shipped it to you. No shipping charges will be refunded on returns.
Products which have been subjected to abuse, misuse, alteration, neglect, unauthorized repair or installation will be returned to the buyer. If an item was found to be defective at no fault of the buyer, (manufacturer defect), the item will be replaced with an item of equal or greater value or a refund will be issued in the amount of the original purchase price. Refunds will be issued in the same form as the original payment.
A Return Merchandise Authorization (RMA) number must be obtained prior to the return of any merchandise. Please contact us to obtain return authorization. The buyer must provide the order number, original date of purchase, and reason for the return. Product returned without a RMA number will be returned to the customer at customer's expense. RMA numbers are valid for 15 days from date of issuance.
All return shipping costs are incurred by the purchaser, and non refundable. S.J. Jablonski and Associates will not be held liable for any damage incurred during return shipment. Buyer is responsible for insuring items before return shipment. S.J. Jablonski and Associates will incur any shipping charges during the shipment of the replacement back to the buyer. The buyer is responsible for any upgraded shipping costs if requested.
